Digital Item Policy

Last Updated: May 14, 2026

We offer premium digital content, including personalized PDF style consultations, eBooks, courses, and curated digital resources. By purchasing, downloading, or receiving these items, you agree to the following terms:

1. Ownership and License

All digital items are the intellectual property of Tisam and are protected by United States and international copyright laws. Upon purchase, you are granted a limited, non-exclusive, non-transferable license for personal, non-commercial use only. You may not reproduce, distribute, or resell any portion of these materials without express written permission from Tisam.

2. Payment and Delivery

Access to digital content is granted only after full payment is processed.

  • Instant Downloads: You will receive immediate access to download your files upon checkout.

  • Personalized Consultations: For bespoke services, delivery is contingent upon the completion of your survey and the submission of required photos. Once these materials are reviewed and your payment is confirmed, your personalized PDF results will be delivered to your provided email address.

  • Responsibility: You are responsible for downloading and securely saving your items to your personal devices.

3. Refunds and Exchanges

Due to the immediate and intangible nature of digital products, all sales of digital items are final. We do not offer refunds, returns, or exchanges once the file has been delivered or accessed.

  • Technical Support: If you experience issues with file compatibility or download links, please contact us immediately, and we will work to resolve the technical error.

4. Technical Requirements

Before finalizing your purchase, please ensure your device supports standard PDF viewing and high-resolution imagery. Tisam is not responsible for access issues resulting from incompatible software, hardware, or third-party applications.

5. Limitation of Liability

Tisam is not liable for any direct or indirect damages resulting from the use or inability to use our digital products, including but not limited to loss of data or device malfunctions. Our total liability to you is strictly limited to the purchase price of the digital item in question.

6. Intellectual Property & Modifications

You may not modify, duplicate, or create derivative works based on our digital items. Any unauthorized alteration of our PDFs or eBooks is a violation of this license and will result in the immediate termination of your access without refund.

7. Policy Updates

We reserve the right to modify this Digital Item Policy at any time. Continued use of our Site and purchase of our digital goods following any updates constitutes your acceptance of the revised terms.

Questions?

For questions regarding your digital purchase or this policy, please contact: hellotisam@gmail.com